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Abstract State-of-the-art deep-learning systems use decision rules that are challenging for humans to model. Explainable AI (XAI) attempts to improve human understanding but rarely accounts for how people typically reason about unfamiliar agents. We propose explicitly modelling the human explainee via Bayesian teaching, which evaluates explanations by how much they shift explainees’ inferences toward a desired goal. We assess Bayesian teaching in a binary image classification task across a variety of contexts. Absent intervention, participants predict that the AI’s classifications will match their own, but explanations generated by Bayesian teaching improve their ability to predict the AI’s judgements by moving them away from this prior belief. Bayesian teaching further allows each case to be broken down into sub-examples (here saliency maps). These sub-examples complement whole examples by improving error detection for familiar categories, whereas whole examples help predict correct AI judgements of unfamiliar cases. 

Recent arguments claim that behavioral science has focused – to its detriment – on the individual over the system when construing behavioral interventions. In this commentary, we argue that tackling economic inequality using both framings in tandem is invaluable. By studying individuals who have overcome inequality, “positive deviants,” and the system limitations they navigate, we offer potentially greater policy solutions.